Remote connections
Zoom is an online meeting service that operates similarly to Microsoft Teams meetings. Zoom enables the most common functions used in teaching and online meetings. With Moodle integration, a teacher can create a Zoom room directly from Moodle. Zoom recordings are saved to the Kaltura video sharing service, from where they can be shared with students in Moodle.
Support:
Zoom support – eOppimispalvelut
Kaltura on videonjakopalvelu, jonka kautta Zoom-tallenteet jaetaan opiskelijoille. Kalturaa voidaan hyödyntää opetuksessa myös muiden opetusvideoiden jakamiseen tai opiskelijoiden tekemien videoiden vastaanottamiseen.
Support:
Kaltura support – eOppimispalvelut
IT services contact information
Students Helpdesk:
Email: helpdesk (at) ulapland.fi
Phone: 040 484 4488
Service time:
Mon–Fri klo 9.00-17.00
Visiting point:
Yliopistonkatu 8, main lobby
Service time:
Mon–Fri klo 9.00-17.00
Staff IT service desk:
Email: servicedesk (at) luc.fi
Phone: 040 778 5800
Service time:
Mon–Fri klo 8.00–16.00
Visiting point:
Yliopistonkatu 8, main lobby
Service time:
Mon–Fri klo 9.00–16.00