Who to contact
Are you looking for answers but unsure of where to find them? Use this page to find the right place to ask your questions! Please do not send the same message to multiple places simultaneously – if need be, we will forward your message to the right people.
Matters related to studies and study rights
Student Services
Is your question related to the right to study or the certificate of your student status? The Student Services support the whole university; hence it is usually best to contact your own faculty’s Student Affairs Office as a first step. If they don’t know how to help you, they will forward your message to someone who can.
The University of Lapland’s Student Services are here to help you on weekdays primarily by e-mail.
opinto(at)ulapland.fi
Tel.+358 40 485 6583
Visiting address:
University of Lapland, main building
E-wing, 1st floor
Yliopistonkatu 8
Rovaniemi
NB! Customer service is available on campus only by appointment.
Student Affairs Offices of faculties
If your question is related to the following topics, contact the Student Affairs Office of your faculty: studying at the faculty, applying to study at the faculty, graduation, minor subjects offered by the faculty or study attainments in the transcript of records.
Information on degree programmes, study modules, minor subjects and courses can be found in the study guide and Peppi study information system (if you have a valid study right).
If your question is related to language studies, the University of Lapland’s Open University studies, international studies or Career Services, please contact the parties directly:
Student services in other units
(MUISTA TARKASTAA KAIKKI LINKIT KUN SIVUJA ON TEHTY LINKATTAVIKSI)
If you have questions related to specific courses (course registration, completion of a course, receiving assessments), contact the teacher of the course directly. Course teachers can be found in Peppi.
Need study guidance?
When you need guidance and support in your studies, you can ask for help from the university’s guidance services, or if you are a degree student, from your Tutor Teacher (MyTeacher). University social workers, the study psychologist and FSHS are also here to help you.