Information security
If you detect or suspect a security incident related to the university’s ICT services, report it to the IT service desk or the student Helpdesk. Contact information can be found at the bottom of the page.
Security incidents include, for example, suspicion of a user ID and password falling into the wrong hands, suspicious messages in emails such as spam and phishing emails, malware infections or warnings, and suspected misuse of ICT services. A security incident also includes confidential material being forgotten or made publicly available, for example, on multifunction devices, in trash bins, or in public spaces as paper prints or on storage devices such as USB sticks.
You can also contact the security representatives if you suspect a security incident or want to ask about any security-related matter. Contact information is below.
Chief Information Security Officer Pekka Halmkrona
firstname.surename@ulapland.fi
Tel. + 358 40 835 0096
firstname.surename@ulapland.fi
Tel. +358 50 344 6556
IT services contact information
Students Helpdesk:
Email: helpdesk (at) ulapland.fi
Phone: 040 484 4488
Service time:
Mon–Fri klo 9.00-17.00
Visiting point:
Yliopistonkatu 8, main lobby
Service time:
Mon–Fri klo 9.00-17.00
Staff IT service desk:
Email: servicedesk (at) luc.fi
Phone: 040 778 5800
Service time:
Mon–Fri klo 8.00–16.00
Visiting point:
Yliopistonkatu 8, main lobby
Service time:
Mon–Fri klo 9.00–16.00